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Hire a Customer Support Coordinator

Employers: Premier helps companies like yours hire & retain the best Customer Support talent. Find us in San Francisco, East Bay, Silicon Valley, Sacramento & NYC

Customer Support Coordinator Staffing & Placement

Premier’s specialized recruiters connect companies with operations and support talent across all industries. Our flexible services help your business reduce attrition and find professional talent that complements your unique office environment.


When to start looking

Depending on what you’re looking to get out of a Customer Support Coordinator, you may find what you’re looking for with staffing/talent acquisition services from Premier Talent Partners. Customer Support Coordinators can often ensure high levels of customer satisfaction and retention by performing a variety of tasks, such as answering and referring inquiries, solving complaints, giving instructions and promoting products and services.


Learn About Premier Talent Partners:


Steps To Hire a Customer Support Coordinator

In order to work with Premier, you should follow these steps to find a Customer Support Coordinator.

Step 1: Contact our offices

Step 2: Meet our team of staffing specialists

Step 3: Connect with candidates

Step 4: Interviewing with candidates

Step 5: Negotiating & Screening

Step 6: The first day


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Customer Support Job Titles:

Customer Support Coordinator
Customer Success Manager


How to Manage a Customer Support Coordinator

Finding candidates for your company is only the first step. To ensure you’re interviewing the right talent, Premier Talent Partners carefully reviews your job description to clearly outline the tasks of the role. If you’re the one managing this new hire, consider the following sample desired goals and tasks for a Customer Support Coordinator:

  • Respond to a high volume of our community emails and support inquiries
  • Engage with cross-functional teams to report issues and drive continual improvement of our tools and operational processes
  • Participate in a rotational on-call schedule that may include responding to customer-facing issues during off hours
  • Reimagine the status quo in how to creatively solve users’ problems
  • Work closely with engineering and product teams to proactively identify patterns and large-scale issues, and help develop impactful solutions for the creative community

Benefits of Using a Staffing Agency

  • You’ll meet your deadlines
  • You’ll help your bottom line
  • You’ll keep things under control
  • You’ll gain access to available top talent
  • You’ll learn how it’s done

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Still have questions?

If you’re not looking to hire immediately, you can still benefit from the resources we’ve compiled. See some of our most popular posts for employers:




Benefits of working with Premier

Premier is here to ensure that your new hire gets the most out of their new position, whether as a contractor or an internal position. See the full list of benefits below, and reach out when you’re ready to consider using Premier Talent Partners to grow your team.

Contract
Internal
  • Medical, Dental & Vision Insurance
  • Paid Holiday & Sick Time
  • Perks & Discount Program
  • Employer Paid Health Insurance
  • Internal Perks & Rewards
  • Paid Vacation & Time Off
  • Financial & Retirement Plans
  • Family & Parenting Leave